What you need to do to ensure a safe and comfortable experience for your dog
Try to keep your dog brushed and bathed. Dirty, matted dogs are dogs not used to being handled and come to resent any intrusion on their private space. They will sometimes react with abrupt and extreme movements which could create an unsafe situation while being shaved or scissor cut. Like a small child who does not like his hair combed or bathed, the owner must insist on good behavior for the sanitary and social benefits our dogs derive from regular grooming, both at home and in the salon.
Bathing, with a dog shampoo, preferably oatmeal, will keep your dog's skin clean. This can be done weekly and should be done at least monthly. When a dog has dirt and objects in his hair, against his skin, he will chew or scratch these areas and often cause "hot" spots. Small dogs, especially those with white hair and pink skin tend to have thinner, more sensitive skin than their larger counterparts. Dogs are more like us than we sometimes realize and things that irritate our skin will also bother a dog.
All behavior problems should be reported to the groomer. This allows her to prepare for any situation which might arise.
Please do not feed your dog directly before coming to the groomer and give him the opportunity to relieve himself so he is free from the discomfort caused by a full bladder or bowel during the grooming process. This will also alleviate accidents on the floor or table. A walk before you leave home will also help relax your dog. Please walk your dog in your neighbourhood.
Dogs should arrive at a groomer with a well fitted collar and leash. Sometimes dogs arrive at the grooming shop desperate to relieve themselves, or might need to relieve themselves after the grooming is done and it might be necessary to take them outside. If you feel it is a possibility that your dog could pull himself free from a collar, he must be fitted with a halter. This is your responsibility.
Dogs with fleas, skin problems, skunk odour, recent operations, open sores, lumps, growths, or painful joints should be reported to the groomer while the appointment is being made. Please inform me if you have a senior dog or a puppy being groomed.
Please do not bring a sick dog into the grooming salon.
I would also ask that you use a flea medication purchased from the vet, such as advantage. Ruffins Pet Supply in West Brantford at the Sobey's plaza also carry advantage flea medication.
Please be on time for your appointment. A late customer can throw not only my schedule off but also the schedules of subsequent customers.